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Part 1: Basic personal information. Form Filling 3 minutes
Remember: Your Name: First letter of your First and Last Name are written with a CAPITAL LETTER: John Doe · Months: are written with a CAPITAL LETTER: June, September · Languages: are written with a CAPITAL Letter: Arabic, Korean · Hobbies and Interests: should be related to the general topic of your writing task. Example: If you are enrolling for a travel club, you wouldn’t list hobbies and interest about playing football. Would you?
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Part 2: short informal texts. 20-30 words each.
7 minutes total.
These questions are simple to answer, but you should try to not just only use simple sentences.
Note: Use complex sentences and interesting vocabulary, but don’t go over the word limit. Examples: of how to answer these questions Q: Why did you decide the ____ club? · I decided to join because a friend of mine recommended it to me and I badly want to improve my photography skills. · I’ve only just joined but I already like it a lot. I hope I can learn one or two useful things here. · I decided to join for a number of reasons. First of all, I need to lose a little weight before summer. I also want to find activities which would help me relax at the end of a busy day. Q: How often do you plan on attending the club? · I’d like to take part in ______ classes once or twice a week. Q: Why did you join____club? · I’m looking forward to meeting like-minded people. · I’m looking forward to trying out new things and meet new people. |
Part 3: Social network Conversation.
30-40 words per answer. 10 minutes total.
Again, these questions are pretty simple but here as well as part two you should try to use a range of interesting grammar, vocabulary, and stay within the word and time limits. Example: Q: Hello. I see you’re new to our club. I’ve been a member for nearly a year now. Why did you decide to join? A: Hi, I decided to join because I love cooking and I would love to meet new people. Learn to cook new dishes, and improve my overall cooking skills. Q: So what dishes do you enjoy cooking? A: I love cooking all kinds of dishes, but my absolute favorite kind of food to cook is Korean food. Q: Apparently the club is going to start posting members’ favorite dishes on the website. What do you think of this idea? A: I think that’s a great idea. I hope they post recipes as well. I look forward to finding out what others in the club like to eat, and hopefully I can learn how to cook some new dishes at the same time. |
Part 4: Informal email.
About 50 words. 10 minutes. Short and simple, but informal, personal, emotional.
(Salutation)
Hi Tom, (Opening) · Just to let you know that I read the letter from our sports club. · Have you heard about the price rise and change in the hours of operations? · I am emailing you to tell you that I got a letter from the club, saying that the next week’s conference has been canceled. (Message body ) – (note: Showing emotion) · What an inconvenience! · How frustrating! · What a rip-off! · It’s ridiculous! · I was so frustrated when I read it. · It’s a shame they didn’t talk to us first. · What a nuisance! · I was so furious when I read it! · Why can’t they change the date? · Why don’t they hire a new ________? · I really don’t understand why they didn’t tell us about it earlier. · How do they expect us to pay so much? · They could have called off the _____ and set a new date. · On top of that, they are planning on charging us for using the place. · And another thing is, they will __________________. · Really, I wouldn’t have joined this club, if I had known it was going to be like that. · Actually, I’m thinking of finding a new place. · Why don’t we write them a letter? · Anyway, do you think we can go and talk to them? (Closing) · All the best, · Speak to you soon, · Regards , Greg |
Part 4: Formal email/ Complaint Letter
120-150 words. Formal, Impersonal, polite but assertive. One Paragraph = One Idea. Clear Division of Paragraphs.
Dear Sir/Madam,
PARAGRAPH ONE – REASON FOR WRITING AND THE BACKGROUND TO THE PROBLEM § I am writing to complain about a defective toaster I purchased at your store on ….. § I am writing to express my dissatisfaction with the service I received ….. § I am writing inform you about the error in the bill ….. § I am writing with reference to the invoice number ……. PARAGRAPH TWO – Describe the problem in detail example The toaster is defective and stopped functioning two days after I purchased it. The box reads guaranteed to work for 10 years with no problems. This is misleading. words to help describe your situation § Information: incorrect, misleading, inaccurate, outdated, insufficient § Food: a limited choice on offer, undercooked, served cold, inedible, tasteless, insipid, rancid, expired. § Behavior: rude, aggressive, impatient, inappropriate, unreasonable, negative attitude of the staff § Clothing: shrank after washing, the color faded, ripped, tore, § Equipment: damaged, faulty, defective, stopped functioning, the battery does not charge, does not turn on. § Situation: it didn’t meet the required standard, unacceptable, unreasonable, unsatisfactory, unpleasant, frustrating PARAGRAPH THREE (OPTIONAL)– More Details § I purchased the____ on (date) § It only worked for_____. § I must also point out that the information on your website is inaccurate. § I spent several wasted hours reading the manual. § Furthermore, I was disappointed with the negative attitude of your staff. PARAGRAPH FOUR – Action! § I would like_____ § I think_______ § I would suggest updating the website. § I suggest you look into this problem very seriously. § I believe this attitude will deter potential customers from using your service § I expect to be fully compensated ……. § I would recommend that you retrain your staff ….. CLOSING § I hope you will take action and resolve this issue. § I hope that my suggestions are taken into consideration. § Do not hesitate to contact me again if you require any further information. § I look forward to receiving your response to my suggestions. § I look forward to your prompt reply. A loyal customer, A concerned customer , Checkout > Anime Articles Kind Regards, Respectfully, Mr. Rupert James |